Shipping policy

Thank you for shopping with Swagivelli.

We are committed to delivering your order as quickly and safely as possible. Please review our shipping terms below.


Order Processing Time

All orders are processed within 1–3 business days.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

FOR THIS FIRST DROP, PLEASE ALLOW 2 WEEKS FOR SHIPPING, THANK YOU!


Shipping Time

Estimated delivery times:

Domestic (United States):
✔ 3–7 business days

International:
✔ 7–15 business days

Please note that shipping times are estimates and may vary due to carrier delays or customs processing.


Shipping Rates

Shipping costs are calculated at checkout based on your location.

We may offer free shipping promotions from time to time.


Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.


Shipping Delays

Swagivelli is not responsible for delays caused by:

✔ Shipping carriers
✔ Customs clearance
✔ Incorrect addresses
✔ Weather conditions
✔ High seasonal demand


Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, Swagivelli is not responsible for lost shipments.


Lost or Stolen Packages

Swagivelli is not responsible for lost or stolen packages once marked as delivered.

If you experience an issue, please contact the shipping carrier directly.


International Orders & Customs

International customers are responsible for:

✔ Customs fees
✔ Import taxes
✔ Duties

These charges are determined by your country and are not controlled by Swagivelli.


Contact Us

If you have any questions regarding your shipment, please contact us:

📧 Swagivellisupport@gmail.com